Current Computing Status:
Service Normal
No major outages or abnormal conditions have been reported.
If you are having difficulties with an Information Technology service, contact 4Help by using the Help Request Form (http://4help.vt....
view historySoftware & Hardware
Firewall Usage
A firewall is a piece of software or hardware that creates a protective barrier between your computer and potentially harmful content on the Internet. It helps to guard your computer against hackers, computer viruses, and worms. Virginia Tech suggests that you enable a firewall before connecting to the campus network. For instructions on using your operating system's firewall, see the appropriate link.
Backing Up Your Data
A backup is a copy of an original file that can be restored in case of system failure. It is important to make backups of your data often, especially after editing important files. Backups should be made to an external storage source, such as an external hard drive or cloud-based storage service.
External Hard Drive Backups
Mac OS X
For information on creating backups using an external hard drive, see Apple's Mac Basics: Time Machine Web page.
Windows 8 Known Issues
This page lists any known issues with Virginia Tech IT services and Windows 8.
Information Technology Acquisitions (ITA)
The Information Technology Acquisitions (ITA) Web site provides information on obtaining computer hardware and software, including:
SAS
The SAS System is a computer software package used for data management and analysis. It is currently available to Virginia Tech students, faculty, and staff for installation on personal and departmental computers under terms of annually renewable licenses from the SAS Institute. The following versions are currently available at Virginia Tech:
Windows Software Installation: General Guidelines
While many people believe that installing a new software program is as simple as clicking "Next" a few times, you do need to be aware of some important overall concepts. Incorrect installation of a program can result in the program not functioning correctly and may even cause other programs to malfunction. Here are some general guidelines to follow when installing a program in Windows:
Virtual Dedicated Windows Servers (VDWS)
Freeware and Shareware
Freeware and shareware are both common sources of software and it is important to understand the differences between them.
Auralog Tell Me More Language Software
Auralog Tell Me More is a software tool used in some Virginia Tech classes to aid students in their foreign language studies.
ACC Banner Machines
The ACC distribution program is a computer replacement program funded by SCHEV to provide desktop or laptop replacement machines for departments funded by E&G funding (Educational and General--208). These machines must support Educational and General programs, and employees must be E&G funded and provide administrative support to the electronic administration systems. The program is renewed on a yearly basis, dependent on funding.
December 5, 2012 Update: