info

Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Security & IDs

Changing Forgotten Banner Password

Question:
I have forgotten my Banner password. How can I have it reset?
Mon, 07/29/2013 - 11:07am 3080 Views Article ID: 250 view

Locked Hokies Account

Question:
When I try to change my Hokies ID password, it says my account is locked. What can I do?
Mon, 07/29/2013 - 10:48am 2899 Views Article ID: 199 view

Reporting Violations of Virginia Tech's Acceptable Use Policy

Question:
There is an email message that I believe is in violation of Virginia Tech's Acceptable Use Policy. What should I do about this?
Mon, 07/29/2013 - 10:33am 2694 Views Article ID: 169 view

Accessing Banner After Changing Departments

Question:
I just changed departments, but now I cannot access Banner. What should I do?
Mon, 07/29/2013 - 10:18am 4147 Views Article ID: 116 view

Change Oracle Banner or Warehouse ID Password

Question:
How do I change my Oracle Banner or Warehouse ID password?
Answer:

For instructions, see Change Oracle Banner or Warehouse ID Password.

Mon, 07/29/2013 - 9:27am 16818 Views Article ID: 25 view

Restricted/Limited Access Network (RLAN)

See the Restricted/Limited Access Network (RLAN) service catalog item.

Mon, 04/29/2013 - 8:34am 5527 Views view

Surplus Data Removal Procedure

See the Surplus Data Removal Procedure knowledge page.

Mon, 10/01/2012 - 8:36am 4339 Views view

Virginia Tech Certification Authority (VTCA)

In recent years, digital certificates have become one of the most widely accepted public key technologies used to secure electronic communications that are transmitted over the Internet. To promote the use of this technology, the Secure Information Exchange Services group within Information Technology has established the Virginia Tech Certification Authority (VTCA) to provide a digital certificate service to the campus community.

Fri, 05/18/2012 - 3:07pm 3960 Views view

PID: Your Personal Identifier

Your Virginia Tech PID is a unique Personal IDentifier. With it and the associated password, you can access the online Virginia Tech services for which you may be eligible. Access to your PID will be terminated if you are no longer an employee, a retiree, or a sponsored person, and have not been a student.

Wed, 02/01/2012 - 3:55pm 47080 Views view

PID Generation Tool Process

See the Creating a Virginia Tech PID knowledge page.

Wed, 02/01/2012 - 3:55pm 248274 Views view