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Service Info

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Network issues

RESOLVED at 10:45a 11/23/15


Burruss Hall Router Failure Service Impact:

1.  Inbound/outbound voice calling to public telephone network

2.  Wired/wireless network service in Burress Hall and other buildings listed below. 


At approximately 8:40 a.m. today, abnormal CPU activity was identified in the Burruss network core aggregation device, causing all network routing activity originating in the Burruss node to cease. This has interrupted service to phones and computer connections in the Burruss region of the campus (list of buildings below).

Bishop Favrao Hall

Burchard Hall

Burruss Hall

Capri Building

Point West Commons

3 Construction Trailer

Classroom Building Cowgill Hall Davidson Hall Derring Hall Durham Hall G. Burke Johnston Student Center Goodwin Hall Hahn Hall North and South Hancock Hall

Holtzman Alumni Center

Lavery Hall

Mcbryde Hall

Norris Hall

Holden Hall

Pamplin Hall

Patton Hall

Perry Street Parking Garage

Point West Commons - 100M Point West Commons 2

Randolph Hall Building 270C (Randolph Annex)

Robeson Hall

Skelton Conference Center

The Inn at Virginia Tech

University Gateway Center

University Mall Phase

2Plant Pathology

Garage Visitors and Undergraduate Admissions Center

Whittemore Hall

Williams Hall

Wright House

Solitude Ethernet and wireless systems down

Service Down [Resolved]

Created: Mon, 11/23/2015 - 9:58am Resolved: Mon, 11/23/2015 - 11:46am Duration: 1 hour 48 min 1 sec 2260 Views