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Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

4Help is now using ServiceNow

4Help is using a new ticketing system:   Our new IT service management system-ServiceNow-has been implemented. A new web-based support request form, still accessed via the web address 4help.vt.edu, is available.  

This initial implementation involves only groups within the 4Help organization. ServiceNow coordination with 4Help's other University partners will proceed throughout the fall semester. We will continue to develop these services to provide easy access to IT information.

Service Info [Resolved]

Created: Fri, 09/12/2014 - 1:29pm Resolved: Mon, 10/13/2014 - 9:46am Duration: 4 weeks 2 days 20 hours 6727 Views