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Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

New Faculty/Staff

Everything you need to know to begin your career at Virginia Tech.

Checking Spam in Your VT Google Apps Mail Account

Question:
How do I manage spam for my Exchange account? How do I check the Spam folder of my VT Google Apps Mail account?
Mon, 08/12/2013 - 12:26pm 5852 Views Article ID: 3012 view

Displaying or Concealing Your PID or Email Address in Virginia Tech PeopleSearch

Question:
How do I display or conceal my PID and email address in the Virginia Tech PeopleSearch?
Mon, 08/12/2013 - 11:12am 4680 Views Article ID: 2885 view

Registering Online for Wireless LAN Service

Question:
How do I sign up online for wireless Internet access at Virginia Tech?
Mon, 08/12/2013 - 10:43am 5575 Views Article ID: 2864 view

Getting Unknown User Name Error when Creating a Hokies ID

Question:
When I use ADadmin to create a Hokies ID account by logging in with my PID and password, I get a "Login failure - unknown user name or bad password" error message. What should I do?
Mon, 08/05/2013 - 10:22am 3227 Views Article ID: 2352 view

Creating a Virginia Tech PID

Question:
I am a new Virginia Tech student, faculty, staff, or alum. How do I create a PID? How do I get my student ID? How do I use PidGen to generate a faculty / staff ID?
Fri, 08/02/2013 - 10:52am 31812 Views Article ID: 1656 view

Getting a Wireless Internet Connection on Virginia Tech Campus

Question:
How can I get a wireless Internet connection on campus?
Wed, 07/31/2013 - 2:20pm 12169 Views Article ID: 781 view

"Sorry, we weren't able to identify you" Error Message when Creating a PID

Question:
When I try to create my PID, I keep getting the "Sorry, we weren't able to identify you with the information you provided" error message. What should I do?
Answer:
For instructions, see Weren't Able to Identify You Error when Creating PID .
Wed, 07/31/2013 - 2:18pm 5340 Views Article ID: 778 view

Backing Up Your Data

See the Backing Up Your Data KB article page.

Tue, 06/04/2013 - 2:33pm 8182 Views view

Scholar

This content is no longer available; for other knowledge and service catalog information, please visit http://4help.vt.edu.

Tue, 06/05/2012 - 3:31pm 6635 Views view

Networked Learning Initiatives (NLI)

This content is no longer available; for other knowledge and service catalog information, please visit http://4help.vt.edu.

Tue, 06/05/2012 - 2:56pm 5269 Views view