Service Normal
No major outages or abnormal conditions have been reported.
If you are having difficulties with an Information Technology service, contact 4Help by using the Help Request Form (http://4help.vt....
view historyVirginia Tech has partnered with Google to offer e-mail and collaboration services through the Google Apps for Education program. All current Virginia Tech students, staff, faculty, and alumni are provided with a Virginia Tech e-mail address. During your time at Virginia Tech, your e-mail address will become your primary source of communication between classmates, professors, colleagues, family, and friends.
Your e-mail account is named according to your PID, and [Your PID]@vt.edu is a valid e-mail address. Your VT Mail e-mail account remains active if you are:
Scholar is Virginia Tech's implementation of Sakai, which is currently being developed and used at MIT, Stanford, Michigan and Indiana and many other universities. Scholar enables innovative ways to teach students, assess learning, and collaborate with users at Virginia Tech and beyond. With its capabilities of project site creation and resource sharing, Scholar consolidates the functions of a course management system like Blackboard with research and collaboration features, all coupled with enhanced ePortfolio capabilities.
My VT is a gateway or portal to Virginia Tech online services and information designed to be used by all Virginia Tech students, faculty, staff, and alumni. The automatic single sign-on capability My VT offers with several university services, such as Hokie SPA, Filebox, and Departmental Software, uses Central Authentication Services (CAS). Single sign-on means that once you log on to My VT, you won't have to retype your PID and password to access those online services. Featured also in My VT are several information channels that focus on a particular topic.
Graduating students should prepare for the continuance and discontinuance of services as indicated below. Alumni of Virginia Tech remain eligible for some online services.
The mission of Virginia Tech's 4Help Customer Support Center is to enhance the university's missions of teaching, learning, research, and outreach by providing centralized computing and telecommunications support services to Virginia Tech affiliates through:
Housing over 1300 solutions, answers.vt.edu provides 24x7 access to computing support articles for a wide variety of problems.
Online services provided for alumni include the Alumni Gateway, Email, My VT, Hokie SPA, and other resources.
Through the Alumni Gateway, you can take VT AlumnNet online courses, view and update your profile, get a PID, and use the online Alumni Directory. For more information, see the Update My Profile and PID page.
© 2011 Virginia Polytechnic Institute and State University