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Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Email & Calendaring

Mail team

Virginia Tech Email Announcements and News

This content is no longer available; for other knowledge and service catalog information, please visit http://4help.vt.edu.

Fri, 04/04/2014 - 8:58am 16333 Views view

Email Known Issues (VT Google Apps Mail and Exchange)

This content is no longer available; for other knowledge and service catalog information, please visit http://4help.vt.edu.

Fri, 01/24/2014 - 3:50pm 8510 Views view

Stopping Email from Going to Spam in VT Google Apps Mail

Question:
How do I stop legitimate email from being filtered to the Spam folder of my VT Google Apps Mail account?
Mon, 01/06/2014 - 5:31pm 5215 Views Article ID: 3919 view

Missing Email, Bounceback Messages, and Email Delays

Question:
Why am I missing email, receiving bounceback messages, or expericing email delays?
Mon, 03/30/2015 - 2:03pm 3560 Views Article ID: 4008 view

Using Virginia Tech Resource Accounts

Question:
How can I access a Virginia Tech resource account? What are the advantages and disadvantages of the different methods? Why does email I send from a resource account have my name on it?
Thu, 03/26/2015 - 2:28pm 3312 Views Article ID: 4006 view

Finding Email Headers

Question:
How do I find email headers?
Mon, 03/23/2015 - 4:15pm 3290 Views Article ID: 4004 view

Using Email with International Traffic in Arms Regulations (ITAR)

Question:
How do I setup my Virginia Tech email if I am part of International Traffic in Arms Regulations (ITAR)? What does the Office of Export and Secure Research Compliance (OESRC) technology control plan say about how I can use VT Google Apps Mail and Exchange email?
Tue, 07/01/2014 - 9:17am 4614 Views Article ID: 3980 view

Sending Email as Plain Text in VT Google Apps Mail

Question:
How do I send all email in plain text format when using VT Google Apps Mail in a Web browser?
Answer:
For instructions, see Sending Email as Plain Text in VT Google Apps Mail.
Fri, 05/23/2014 - 10:13am 4896 Views Article ID: 3956 view

Limits for Sending Email on Prior Mail Server

See the Limits for Sending Email on Prior Mail Server knowledge page.

Fri, 01/31/2014 - 3:16pm 4041 Views view